On Thu, Jun 18, 2015 at 1:26 PM, Matt Riddell <li...@venturevoip.com> wrote:
> Did you buy the number from your carrier? Maybe it’s set on their side > for the trunk. > That's what I think too, but they are denying this. I think what's happening is they have a customer service guy interpreting logs (probably incorrectly). When I had a Century Link POTS line, I had a second number through my VOIP provider that I only used rarely. The VOIP provider was used only as a backup to cover any POTS outages (there were few), and occasionally to make a second call when my wife was already on the line. The VOIP service was very inexpensive (only $5/month plus a small per-minute fee when I actually used it), plus they directly support asterisk use by supporting IAX connections. Then I decided I wanted to save some money, since Century Link was costing more than 8 times as much as the VOIP service, and while I was thinking about this, a problem developed with the internal wiring in the house (I did the demark test to confirm the CL line was OK). Since I didn't want to pay to have the wiring repaired, I moved my main number over to the VOIP provider. Worked great for inbound calls. So now I have two numbers, and didn't want to pay for the extra one, so I dropped the original VOIP number. That's where the trouble started. I want my regular number that I ported over to be the one that shows in caller ID, but the old one that doesn't even work any more was showing up instead. I don't see any way that could be happening unless the provider is supplying it, but they deny it. At any rate, if I can figure out the right way to set the caller ID explicitly, and assuming they honor it if I do, then none of this will matter. --Greg --Greg
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