hi,
i have 2 queues
- queue1
- queue2
1 agent is in both queues
queue strategy is rrmemory
i have 2 calls waiting
call from 12:00 in queue1 from number 777
call from 12:05 in queue2 from number 666
at 12:10 agent is free for next call
i have problem in that newer call (call from 12:05) from queue2 is
assigned to agent. i need assign the longer waiting call from queue1
Asterisk 16
any hints/tips?
Marek
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