A license for a used 7960 is about a $115 hickey. Ouch. http://www.z-buy.com/product.asp?item=ET-SWCCMUL7960
As they say in Vegas, thanks for playing. John On Mon, 2004-03-29 at 15:14, Roderick Montgomery wrote: > > According to Iain Stevenson: > > > > > > Welcome to the very much less than wonderful world of Cisco software > > > support. When will those guys simply make the software downloadable > > > straight away from their website for a modest fee? > > > > According to Chris HARIGA: > > If you pay 8 USD for 1 year support you can download the image :) > > > That may be true, but before downloading, you must first agree that you're > licensed for the software image. Cisco presumes that paying customers will > do the right thing. You also agree, by the way, that you will pay for the > license on demand if it is determined that you downloaded an image for which > you are not licensed. > > As an Account Manager for a Cisco Premier Partner (with IP Telephony > specialization) *and* an Asterisk user/administrator/enthusiast, I see a lot > of confusion and grumbling within the Asterisk community about Cisco's > licensing, pricing, and support. Hopefully I can correct some misconceptions > about all three. > > ### > ### Cisco sells software > ### > > First, understand that Cisco considers themselves a software company. Yes, > they manufacture tons of hardware, and do millions in R&D each year, but > most of the magic happens in software. It is fallacy to assume that the > software is free of charge, or comes free with a hardware purchase, or that > all future software updates are available for $8/year. By contrast, Digium > sells telephony hardware while the Asterisk software is free of charge. > That's a perfectly legitimate business model, but it's not Cisco's. > > New Cisco products are sold only one of two ways - direct from Cisco, or > through one of Cisco's Channel Partners. Use the following to locate a > legitimate Cisco Channel Partner: > <URL:http://tools.cisco.com/WWChannels/LOCATR/jsp/partner_locator.jsp> > > ### > ### Hardware != Software > ### > > Cisco IOS Software, phone firmware, etc. is normally bundled with hardware > at the time of purchase, because, frankly, the hardware isn't really of much > use without software. You may resell the hardware (which, looking at eBay, > happens frequently), but the software license DOES NOT transfer from one end > user to another. There are only a few exceptions to this rule, such as for > business affiliates, mergers, acquisitions, lease buyouts, and outsourcing > arrangements. > > Under normal circumstances, if you buy Cisco hardware from anyone OTHER THAN > Cisco or a Cisco Channel Partner, the hardware does NOT come with a software > license. That must be purchased separately by the end user. Translation: > eBay buyers beware! Every time a piece of Cisco equipment is sold as > "previously owned" or used, and requires any Cisco software, a new software > license needs to be purchased. See the following for more details: > <URL:http://www.cisco.com/warp/public/765/products/usedEquipmentResources.shtml> > > ### > ### SMARTnet Support > ### > > Cisco SMARTnet support is optional and completely separate from hardware > purchase and software licensing. SMARTnet support provides rapid access to > vital information and assistance when you need it, including: > > * Registered access to Cisco.com for online tools and technical assistance > * Access to the Cisco Technical Assistance Center (TAC) > * Cisco IOS Software updates > * Advance Replacement of failed hardware > > SMARTnet is offered with or without onsite assistance (great for busy staff > or unstaffed remote offices), and at three service levels: 24x7x4, 8x5x4, > and 8x5xNBD (Next Business Day). Each product (IP phone, router, switch) > falls into a service category that determines the pricing level for > SMARTnet. > > For Cisco operating systems such as Cisco IOS and CatOS, all software > updates for licensed feature sets for your covered platform are included in > the basic SMARTnet. Software updates include bug fixes and maintenance, > minor, and major releases within a feature set. No additional charge for > updates is warranted as long as the product remains under Cisco SMARTnet > coverage. > > For more info on SMARTnet, see: > <URL:http://www.cisco.com/en/US/products/svcs/ps3034/ps2827/ps2978/serv_home.html> > > ### > ### Pricing Tailored to Your Needs > ### > > With such a range of options, Cisco pricing reflects your feature > requirements and support needs. > > * Have you purchased used hardware off eBay and need the latest software? > There's an inspection and relicensing process that can make your gear fully > legit. > > * Do you need a Cisco IP Phone with a SIP software image and no ongoing > support? No problem. > > * Do you require IP-only IOS rather than VPN/Firewalling IOS? The former is > more affordable than the latter. > > * Do you need 24x7x4 onsite support for a lights-out remote office 823 miles > from your IT staff? We can cover that, too. > > > > Cisco makes some great products -- I think my 7920 phone is amazing -- but > their software is not free, and their support is priced separately. If you > want support on your phone, switch, router, whatever... feel free to give me > a call or email off-list. If you have questions about licensing for hardware > that you're purchased, feel free to ask. If you want a different software > load (SIP vs. SCCP), let me know. There are legitimate ways to do all these > things. Just don't purchase used hardware, no software license, no support, > and then expect free software updates to rain down in perpetuity. > > -- > Roderick Montgomery <[EMAIL PROTECTED]> > Account Manager phone 256-713-5356 fax 256-864-0932 > Information Engineering web http://www.info-engineering.com/ > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users