Welcome to the Asterisk users community! ----------------------------------------
It's great to have you participating in this Open Source project - building an Open Source PBX. Here are a few things to know and remember while working with the project.
** The mailing list is growing
The lead programmer of Asterisk, Mark Spencer at Digium, inc, writes:
The Asterisk community is growing at a remarkable pace. I know there are
thousands of you out there -- in fact there are over eight *thousand*
subscribers to asterisk-users alone, and almost one *thousand* registered
users on the bug tracker.
This means that everything anyone write to this mailing list, is sent to over 8.000 mailboxes that is already flowing over with messages.
I would like to stress the fact that you have to think before you send a message to such a big list. Do *not* send out personal replies on the list. If you offer services to someone, do *not* CC: or reply to the list, it will annoy more potential customers than get you new customers. If you send out a message by mistake, you don't have to apologize to all of us, we understand you're embarassed. We will get more annoyed by your apology than over your first message.
** Try finding the answer first, then ask the list
The Asterisk Wiki at http://www.voip-info.org project is an important knowledge base for the project.
Go there to find your answer first, then search the mailing list archives (Google or http://search.voip-forum.com) and then go to the IRC channel. The IRC channel is populated with Asterisk gurus around the clock (literally) and they'll help you move forward.
* IRC info: http://www.asterisk.org/index.php?menu=support#irc * There's many links to Asterisk web pages on the documentation page at http://www.asterisk.org * The Asterisk FAQ is found on the wiki http://www.voip-info.org/wiki-Asterisk+FAQ * The Asterisk documentation project (which needs your help) is at http://www.asteriskdocs.org
Finally, if you don't find the answer elsewhere, try the list.
** Mailing lists For developers, there is a developer's list. You'll find it on http://lists.digium.com, which is the address where you manage your subscription to this list as well.
** Reporting bugs If you think you have found a bug, report it. We need bug reports. Read this document http://www.digium.com/bugtracker.html and then go to the bugtracker http://bugs.digium.com to file a report. If you are unsure, find a bug marshal on the IRC channel to help you. They're appointed to support you with how to handle bugs.
The bug tracker is also a place where you add your contribution to Asterisk. If you have coded extra functionality, make sure you give it back to the project so it can be added to the code base. This is how Asterisk grows, free contributions and consultants that are paid to add functionality on a case by case basis.
** Remember: It's Open Source, it's volountary Asterisk.org is a Open Source project. This means you can't request help from people, demand new functions or support. However, there are many individuals and companies out there that are offering services based on Asterisk, from VoIP service providers to consultants all over the world.
Of course, this is also part of Digiums business, so you have plenty of help if your willing to pay. Digium is to be found at http://www.digium.com. Service providers and consultants are listed on the wiki, where you'll find companies all over the globe that are willing to set up your PBX and get you connected to either the PSTN or the growing telephony network on the Internet.
Again, welcome to the Asterisk.org Open Source PBX Project!
Meet you on the IRC channel :-)
/oej
------------------------------------------------------------- PS. This message will be sent regurlarly. If you have any corrections or additional information that needs to be included, mail me * off list *. Thank you!
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