Thanks for the input! This morning we received an email from "carrier" saying that he was quite sure the line was perfectly fine. He saw a "few" drops but thought it was related to something he called a "priority 4 queue" (which I believe is carrier-speak for "I don't know").
When asked for clarification on what a few drops means, we came to learn that they registered over *900* drops OVERNIGHT. This is beyond ridiculous and I am failing to understand how any competent technician could consider that "perfectly fine" and "within operating specs". I have asked for an end to end line test, and am of course getting a less than enthusiastic response about this (which makes me wonder if they're online reading the T-berd manual as I type this, or perhaps "T-1's For Dummies"). Anyway it seems this is is not an ADIT problem anymore... Hopefully they get the hint here, otherwise another carrier may be getting a sales call soon. Thanks again, Ralph On Wed, 7 Apr 2004, JR Richardson wrote: > Ralph, > > My experience with the Adit (going on 3 years), it's a solid platform. I've > also had one backed into * using MGCP to CMG card for a bit with great > success. > > The thing you said about the bandwidth usage and call quality sucks for both > 300KB and 1.5Meg is the clue to this problem being a layer 2 or layer 1 > (physical) problem. I would demand a T1 end-to-end, test set to test set > check. If there are bipolar violations, check timing along the path, if CRC > errors check copper cross connects along the path. Another common problem > with inexperienced communications companies is improperly provisioned > transport equipment, i.e. one leg of the ckt set to AMI and another leg set > to B8ZS, the path may still work but have errors. Bottom line, escalate the > problem, if they want to keep your business, they'll get it fixed. > > Good luck. > > JR > > > > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users