We're having a strange problem when an external call is transferred to an external line. Once the transfer happens, the other line gets opened but as far as we can tell the number never gets dialed. The person being transferred gets an extremely loud squealing noise and usually disconnects. Both lines then remain open indefinitely. We've set an absolutetimeout, but it doesn't appear to be working. (It's set to 600 seconds, yet after 15 minutes both lines are still open.) The only way to fix it is to either use a soft hangup or restart the system.
The other really strange part is that this appears to be semi-random. Calling in from a land-line and being transferred to a cell phone, for example, usually works fine. But calling in from a cell phone and being transferred to a cell phone results in the problem. This SHOULDN'T make a difference, as both calls are still land line calls until they get to the cell tower, but we've consistently had the problem when going cell to cell. I'm at a complete loss here. Any ideas? -- Alex Malinovich Golden Technologies, Inc. (219) 462-7200 x 216 http://www.golden-tech.com
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