Hello All, I have a customer site that is using * for ACD. In comming calls are eventually routed to a support rep via a queue. For new accounts the agent needs to be able to send a flash to the PSTN trunk (a POTS line with 3-way calling enabled), dial the number of an authentication center and then connect all three parties together. The trick is that both the agent and the customer need to be able to send DTMF to the authentication center. If done with the builtin * 3way calling the DTMF signals from the customer are not passed through the system. How do we have them signal the POTS line to use the 3-way feature on the line? We have tried the *0 on the dialpaid but it doesn't seem to work. Is there a setting somewhere to activate *0 or is there some other way to accomplish this?
Thanks in advance. -- Jonathan Moore Director of Technology Winfield Public Schools Office 620.221.5100 Fax 620.221.0508 Visit Winfield Public Schools at http://usd465.com ------------------------------------------------- This mail sent through IMP: http://horde.org/imp/ _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
