[EMAIL PROTECTED] wrote: > When was this implimented? I am currently running > CVS-HEAD-07/07/04-09:34:29 > > > ----------------------- > Harold Workman > CCNA, CCNP > Cytel Communications > [EMAIL PROTECTED] > Ph. 281-449-4000 x3098 > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of brian > Sent: Thursday, July 08, 2004 6:44 PM > To: [EMAIL PROTECTED] > Subject: RE: [Asterisk-Users] Monitor cmd and Queues > > > Get the lastest CVS head it can start monitoring from time the agent > picks up the phone. So you get ZERO hold music. > > bkw > >> -----Original Message----- >> From: [EMAIL PROTECTED] [mailto:asterisk-users- >> [EMAIL PROTECTED] On Behalf Of Harold Workman >> Sent: Thursday, July 08, 2004 5:55 PM >> To: [EMAIL PROTECTED] >> Subject: [Asterisk-Users] Monitor cmd and Queues >> >> Hi, >> >> Id like to record a queue conversation using the Monitor command but >> the problem im running into is the way i configure it * records the >> music on hold along with the conversation. Is there a way to start >> recording when the call is picked up by an agent? Could someone >> give me a small example of how they set this up. My current >> extensions.conf portion of the file looks like: >> >> >> >> >> >> [cytelbilling] ;######### Cytel Communications Billing Support >> ################### exten => >> s,1,Background(/usr/src/asterisk-sounds/sounds/this-call-may-be) >> exten => s,2,Background(/usr/src/asterisk-sounds/sounds/monitored) >> exten => s,3,Background(/usr/src/asterisk-sounds/sounds/or) >> exten => s,4,Background(/usr/src/asterisk-sounds/sounds/recorded) >> exten => >> s,5,Background(/usr/src/asterisk-sounds/sounds/for-quality-purposes) >> exten => s,6,Answer exten => s,7,SetMusicOnHold(default) >> exten => s,8,DigitTimeout,5 >> exten => s,9,ResponseTimeout,10 >> exten => >> s,10,Background(/usr/src/asterisk-sounds/sounds/pls-stay-on-line) >> exten => s,11,Monitor(wav,,m) exten => s,12,Queue(cytelcs) >> >> ----------------------- >> Harold Workman >> CCNA, CCNP >> Cytel Communications >> [EMAIL PROTECTED] >> Ph. 281-449-4000 x3098 >> >> _______________________________________________ >> Asterisk-Users mailing list >> [EMAIL PROTECTED] >> http://lists.digium.com/mailman/listinfo/asterisk-users >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users > > > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > _______________________________________________ > Asterisk-Users mailing list > [EMAIL PROTECTED] > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users
I upgraded to CVS-HEAD-07/09/04-09:06:28 and with my current configuration it still records my music on hold. Is there any special configuration I need to add to force it not to record the moh before an agent picks up? _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users