On Jul 12, 2004, at 7:37 PM, TC wrote:
one to get the status of the queues, and one to get the status ofagents. Would one of these commands happen to be show queues or show agents
Yep, actually both of those commands.
because this guys do a compelete lock on the agents and the queues lists
then they lock the individual nodes when it prints those dtls
every time it loops to read that info,
Is there a better way possibly to retrieve this information? We use it to determine which of our agents are logged in and how many calls we have pending in each queue, aside from reinventing the wheel by creating our own queue app or adding hooks into the existing one making it a pain to upgrade I haven't come up with any way but to poll these constantly. Maybe someone is doing something similar and could give me a tip on the best way to go about this?
when you get your next deadlock do this http://www.voip-info.org/tiki-index.php?page=Asterisk%20debugging and see if you are in a "_pthread_wait_for_restart_signal". look back down the bt for each thread & see if you typically have any calls to chan_agent.c-> agents_show or app_queue.c->__queues_show
I've got my debugging enabled, so I guess I'll just have to wait now for it to happen again. I'm hoping that it does at least show something held up in the bt.
Thanks everyone for your suggestions, I'll post as soon as it goes down again with the results of the bt. If there's anything else I should look for I'd be most grateful for the information.
Thanks again,
--Daniel Daley-- [EMAIL PROTECTED]
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