> Message: 1 > Date: Sun, 25 Jul 2004 22:15:32 -0400 > From: Stephen David <[EMAIL PROTECTED]> > To: [EMAIL PROTECTED] > Subject: [Asterisk-Users] pound key tone generated after call answered? > Reply-To: [EMAIL PROTECTED] > > Hello, > > I've been working on an * dialer application, whereby a requirement is that if no > one answers the call, a message must be left on voicemail. I've been using the > record(tmp.gsm) function with silence detection enabled to wait for the greeting to > finish before speaking. > > However, on voicemail systems where you can interrupt the greeting with a pound (#) > key to access your voicemail (ie. verizon wireless), the call placed by asterisk > appears to be immediately generating a tone (upon answer) that the voicemail system > is interpreting as a pound key (#). I know this because if i listen to tmp.gsm, i > hear the tail end of "please enter your password, then press pound.", and NOT > "hello, this is steve, please leave message" as i expected. > Just in case anyone stumbles upon this in the future, i figured it out. The problem is not that a # key tone was getting generated on answer, the problem was that i was setting the CallerID to the same value that I was dialing. Apparently it is a feature of certain voicemail systems that it detects this and automatically goes to voicemail. that's why if you dial yourself from your cellphone you get voicemail instead of your greeting.
> also of note is that this only happens when dialing using IAX2 with a call > termination provider, and not with ZAP and a POTS line. also note that i've tried > two different IAX2 providers with the same resuls. (using zap and pots lines is not > preferrable in this case) > > one more note is that i've disabled the 'beep' before the recording starts > (commented out lines in app_record.c and re-built code), just in case that was > causing it -- no change in behavior, though. > > any thoughts on what could be causing this, or how to further troubleshoot? > > Regards, > Steve > whew... Regards, Steve _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
