> Doesn't sound too unreasonable or unusual -- my previous PBX > had message delivery. In the sense of usability, I would > probably move the prompts around a little -- i.e. dial > number, play a short prompt on answer, wait for #, THEN play > the customer message. Might also give them opportunity to > rewind/replay or call back based on caller-id of the customer.
Excellent suggestions, thanks. > If you need this right away, one option might be to simply > set up a voicemail-box for after-hour requests, and then send > a notification with attached message to a mailing list, which > in turn the tech's receive. The could receive these messages > on a PDA or similar and listen to the message at their own > convenience. 1. I don't get the "if you need this right away". Do you mean because I could implement something simpler, sooner? 2. Email doesn't work for this. The support people don't all have email-capable wireless devices, and they prefer to be called on their home phones when they are home. -Lee _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
