Guys I am having some serious issues with my call queue and Management is breathing down my neck pretty bad, and I am running out of ideas.
I have a single queue for my tech support department. I originally was using the AgentCallbackLogin for them and it tested out great on our testing weekends, but it hasn't worked out since. It would only let one of them take calls at a time, no matter what I set the ring strategy to. So I set an extension up to do a dynamic login for them, this worked out for about a day or so and it has started doing the same thing. Plus it drops calls sometimes too. I don't have a dropped call problem anywhere else in the company so I am assuming it is the queue. Can't find anything strange (to me) in the logs, but they aren't the easiest on the eyes. So basically I need my queue to let all 4 of my tech guys login and take calls, and not drop the calls they do get. Thanks in advance, Chris Locke _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
