Put a NoOp(Caller*ID is ${CALLERID}) in your dialplan JUST before the
Dial to the Polycom.  See if the correct name and number shows up on the
console when the NoOp runs.  If it does, there's a problem in the
Polycom, if there is no NAME then you have a problem with your Asterisk
config.

On Tue, 2004-08-31 at 10:08, Matthew Marlowe wrote:
> I got most of the features of my phone working.  Polycom TEch support
> refuses to help or even talk to me.  So I'll have to ask here again.
>  
> On incoming calls, only the NAME is displayed.  I am trying to figure
> out how to get the NAME & NUMBER displayed.
>  
> If anyone can help me do this it would be GREATLY appreciated.
>  
> Thank you in advance
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-- 
          Eric Wieling * BTEL Consulting * 504-899-1387 x2111
"In a related story, the IRS has recently ruled that the cost of Windows
upgrades can NOT be deducted as a gambling loss."

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