Sounds like you need to talk to polycom about a reduction in the capabilities of thier phone after the upgrade and have them move the menu option back..

----- Original Message ----- From: "Tor Setane" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Thursday, September 09, 2004 8:57 AM
Subject: [Asterisk-Users] RE: Polycom SIP 1.3.1 & Reject Button



Brent D. Franks wrote:

> Hello,

> I recently upgraded to Sip 1.3.1 and noticed that the Reject Button is
> no longer appearent on the screen when a second incoming call comes in
> unless I press the hold button on the first call.

> Does anyone have a work around for this to reject a call while
> continuing to talk to the first party?  I should also point out that I
> don't want it to be on *, as the situation varies from call to call.
> E.g. setting a count limit on a phone is not acceptable, as if the
> secretary is talking to someone from home, she can put them on hold and
> take the second call.

> Thanks,

> Brent D. Franks

I can only answer for the IP600 - when I want to reject the second incoming call, I can do that with the "Do Not Disturb" button, or I can press blue down arrow and than use the "reject" soft key. The ongoing call is not interrupted and I don't have to put it on hold first.

Regards,
Tor Setane
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