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Hello,
Current moment,
I've successfully put the incoming calls into Queues and dial to
an idle agents. When the agents answer the calls, the
agents can hear the pre-recorded message to incidate what's the service that the
call is calling.
But there one problem that I'm not able to
make it having the Caller ID display on the X-Lite. Even I try to make a call
direct transfer from Asterisk to SIP X-Lite, it's not displaying the CallerID
too!
Is there's any method I can show the CallerID on
the X-Lite?
By the way, I also want to know how can I make the
Auto Dial depends on current idle agents? I know that when I put the .call files
into /var/spool/asterisk/outgoing, the Asterisk will make outbound call
regardness how many files there...any suggestion?
Thanks in advance!
Regards,
R Wong
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