Daniel Poulsen wrote:
Hi,
Thank you for your reply.
I guess what I am trying to do is only different in the sense that I
want to have multpile 'main menus' for each of our different clients. I was hoping to send them to the correct sub context from the main
inbound context with a Goto statement using the extension as the
context name. I suppose I could just have my proxy take them directly
to sip:<company-name>@asterisk then I would be able to give them the
'dial 9' option.
I am planning on having a voice prompt to tell them to dial 9. If I
don't send them immediately into a voice mailbox,is there a convenient
way to record 'main menu' outgoing messages other than creating them
with a voice mailbox and then manually movin them to the sounds
directory? Ideally I'd like the clients to be able to record these
messages without intervention from me. For example, how did you
record 'lcrmain'?
here is my example on how to implement a recording menu: there is also an example on the wiki for recording sounds.
extensions.conf: [common] ; to go to authenticated sound menu exten => 666,1,Answer exten => 666,2,Goto(recordext,s,1)
[default] #include record.ext include => common
record.ext:
[recordext]
exten => s,1,Answer
exten => s,2,Authenticate(XXXXXX) ; replace with a password if you want it authenticated
exten => s,3,DigitTimeout(10)
exten => s,4,ResponseTimeout(20)
exten => s,5,Wait(1)
; welcome message
exten => s,6,Background(record/welcome) ; press 1 to record network status, press 2 for current promos
exten => s,7,Background(silence/1) ; one second of silence , play from /var/lib/asterisk/sounds/silence/
exten => s,8,Background(record/initial-inst) ; initial instructions , play from /var/lib/asterisk/sounds/record/
; press of 1
exten => 1,1,Answer ; answer the line
exten => 1,2,Goto(recordnet,s,1) ; play the instructions for network recording
; press 1 to record your message, then press # to hear it repeated to you then hang up
; press 2 to hear the current message
; press of 2
exten => 2,1,Answer
exten => 2,2,Goto(recordpromo,s,1)
; invalid or hangup exten => i,1,Playback(pbx-invalid) exten => t,1,Hangup
[recordnet] exten => s,1,Answer exten => s,2,DigitTimeout(10) exten => s,3,ResponseTimeout(20) exten => s,4,Wait(1) exten => s,5,Background(record/net-inst) exten => s,6,Background(silence/1)
; user presses 1
exten => 1,1,Wait(1)
exten => 1,2,Background(record/record-inst) ; wait for the beep, then record your message, then press #
exten => 1,3,Record(/var/lib/asterisk/sounds/record/net-status:gsm)
exten => 1,4,Wait(1)
exten => 1,5,Goto(recordnet,s,4)
; user presses 2 exten => 2,1,Wait(2) exten => 2,2,Playback(record/net-status) exten => 2,3,Wait(1) exten => 2,4,Goto(recordnet,s,4)
; user presses # exten => #,1,Wait(1) exten => #,2,Goto(recordext,s,5)
; invalid or hangup exten => i,1,Playback(pbx-invalid) exten => t,1,Hangup
[recordpromo] exten => s,1,Answer exten => s,2,DigitTimeout(10) exten => s,3,ResponseTimeout(20) exten => s,4,Wait(1) exten => s,5,Background(record/promo-inst) exten => s,6,Background(silence/1)
; user presses 1
exten => 1,1,Wait(1)
exten => 1,2,Background(record/record-inst) ; wait for the beep, then record your message, then press #
exten => 1,3,Record(/var/lib/asterisk/sounds/record/current-promo:gsm)
exten => 1,4,Wait(1)
exten => 1,5,Goto(recordpromo,s,4)
; user presses 2 exten => 2,1,Wait(2) exten => 2,2,Playback(record/current-promo) exten => 2,3,Wait(1) exten => 2,4,Goto(recordpromo,s,4)
; user presses # exten => #,1,Wait(1) exten => #,2,Goto(recordext,s,5)
; invalid or hangup exten => i,1,Playback(pbx-invalid) exten => t,1,Hangup
Thanks, Dan
On Tue, 14 Sep 2004 20:59:28 -0500, Lyle Giese <[EMAIL PROTECTED]> wrote:
_______________________________________________How is the user going to know about the 9 if you don't tell them via a voice prompt? This is how I do it. I drop incoming calls into lcrmainmenu and if they press a 1 during the first background, they will drop into the second menu which gives the company directory and if they fail to press a key, they drop into the general vm box.
One note, once you go to Voicemail, this menu is history and the keypresses that apply to Voicemail apply and not those showen here(or in your case 9).
Lyle
[lcrmainmenu] exten => s,1,Dial(Zap/1r2&SIP/desk1&SIP/ncc1701,20,rtT) exten => s,2,DigitTimeout,5 ; set Digit Timeout to 5 seconds exten => s,3,ResponseTimeout,10 ; Set Response Timeout to 10 sec. exten => s,4,Background(lcrmain) ; LCR Main Menu exten => s,5,Voicemail(u110); Drop into general vm for LCR
exten => 1,1,Goto(usersmenu,s,1) exten => 0,1,Goto(lcrmainmenu,s,2)
exten => 2,1,Hangup
include => default ; [usersmenu] exten => s,1,DigitTimeout,5 ;set digit timeout to 5 seconds exten => s,2,ResponseTimeout,10 ; Set Response Timeoute to 10 sec exten => s,3,Background(usermenuopts) ; Press 1 for lyle, 2 for Adam, 3 for Lois or timeout to next step exten => s,4,Voicemail(u110); Drop into general vm for LCR
exten => 1,1,Voicemail(u101) exten => 2,1,Voicemail(u103) exten => 3,1,Voicemail(u102) exten => 4,1,Voicemail(u110) exten => 0,1,Goto(usersmenu,s,1)
include => default
----- Original Message ----- From: "Daniel Poulsen" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, September 14, 2004 8:25 PM Subject: [Asterisk-Users] Press 9 to dial by name
Hi all. I am new to the list and new to asterisk. I have asterisk installed and running. I am using it as a voicemail server only. What I would like to do is send users to a general mailbox that will be addressed as <companyname>@asterisk and give them the option to wait for the tone and leave a message, or press 9 to dial by name.
My questions are:
1. What is the best way to do this?
Right now I have incoming SIP calls going to a context called [From_SER]. My config looks like this:
[From_SER] include => MailBox include => ACMEInc
exten => 1,1,Goto(${EXTEN},s,1)
[MailBox] exten => _XXXX,1,Wait(2) exten => _XXXX,2,Voicemail(u${EXTEN})
[ACMEInc] exten => s,1,Answer exten => s,2,DigitTimeout,5 exten => s,3,ResponseTimeout,10 exten => s,4,Voicemail(${EXTEN})
exten => 9,1,Directory(${EXTEN})
It seems to me like this should work, but I never reach the ACMEInc voice mailbox. If I address a mailbox number like <sip:[EMAIL PROTECTED]> it takes me right in based on the _XXXX dial pllan so I know I have a working system.
2. Once I am in the ACMEInc mailbox, if I dial 9 to reach the directory, it doesn't do the transfer. How can I set some kind of global paramater that says if I dial 9, go to Directory(${EXTEN}) ?
Your input is greatly appreciated.
Thank you.
Dan Poulsen _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
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