-----Original Message----- From: Marco Nicolayevsky [mailto:[EMAIL PROTECTED] Sent: Friday, September 24, 2004 11:45 PM To: [EMAIL PROTECTED] Subject: [Asterisk-Users] agents and queues
>How can i determine if there are any agents signed-in, >and if not, take them straight to voice mail with >a message like "Sorry, we are unable to take you >call now, please leave a message..."?? We have run into the same sort of problems. We created an addition to the monastery project which allows our call center manager to see who is logged in via a web browser. In that same perl script which loops indefinately every 5 sec we check to see if there is anyone logged in. Then we create a variable (AGENTSLOGGEDIN) which is either 0 or 1. Then we check the status of that variable from the dialplan to see if we should place calls in the queue. Seems to work pretty well for us. Robert Jackson _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
