logged in/out
ready/not ready (not ready reason code support, i.e. call wrap, break, training, etc.)
on inbound call
on outbound call
recording call flag
stats at agent level - total inbound calls total outbound calls total transfers inbound talk time outbound talk time hold time login time
Nicol�s Gudi�o wrote:
Hi,
On Mon, 11 Oct 2004 12:45:29 +0100, Asterisk <[EMAIL PROTECTED]> wrote:
Is there anyway of monitoring an agent's status using the flash operator panel ? I can monitor a queue easily but seem to hit a brick wall with the agents.
What do you want to monitor about agents? Any feature sugestion is welcome..
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