Geotel is a company that Cisco bought which provides call control across geographically dispersed locations. The simplest application is being able to query call queue status at another location. For example, a call comes in and can be sent to one of three call center locations. Geotel can query each location to see who is the least busy for this type of call. Traditionally it has been VERY expensive.
We provide some primitive Geotel functions in-the-cloud right now. For example, we can know how many live calls are going to a location before we send the call. We can set thresholds (e.g. if a location A has over 100 concurrent calls send them to location B). Geotel can theoretically provide this and carry it further. I think there is some nice enterprise reporting that can come from the Geotel as well. G. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian West Sent: Saturday, October 23, 2004 4:30 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: RE: [Asterisk-Users] Geotel integration with Asterisk Ok lets get this out of the way... WTF is Geotel? bkw > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of Greg Smith > Sent: Saturday, October 23, 2004 4:19 PM > To: [EMAIL PROTECTED] > Subject: [Asterisk-Users] Geotel integration with Asterisk > > > Has any one integrated to a Geotel with Asterisk? > > Thanks. > > Greg > Advanta _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users