I have come across some weird behaviour in the queue_log file when using AgentCallBackLogin, things like:
1100214870|1100214864.141|NONE|Agent/101|AGENTCALLBACKLOGIN|[EMAIL PROTECTED] ... 1100215527|1100215501.194|NONE|Agent/101|AGENTCALLBACKLOGOFF|[EMAIL PROTECTED]|657|Autologoff ... 1100218215|1100218210.379|NONE|Agent/101|AGENTCALLBACKLOGOFF||1100218215|
The last line looks meaningless to me, because the agent is already logged off and the duration seems to have no meaning. Is it a bug of some sort (so I can safely trash those added lines) or do they mean something I'm completely missing?
Thanks l.
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Creato con M2, il rivoluzionario client e-mail di Opera: http://www.opera.com/m2/
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