Trouble in Parking Good Day all, I have a situation that I have tracked as far as I can take it and am
looking for assistance into the matter. My setup…. Asterisk 1.0.1 with the AMP config
environment. When I have auto attendant answer the phone and I dial my extension “2204” The call come through and If I park it it
gets place into extension 701 (the first parking spot). I am able to successfully pick the call up and all works fine. Then I repeat step one, however If I leave the call parked, and upon
the timeout the call rings back to my phone. Excellent this is what I expected. NOW The problem A call comes in and goes to a call group (700) in this case. This call group then rings 3 extensions
(2203, 2204, 2201) I can pick up the call and place it into parking . I am then able to grab the call out of
parking slot with no problems. BUT…. If I let the call in the parking slot, upon it timing out, the person
who was parked gets a loud screeching noise and the call is eventually dropped. I have it narrowed down to the following. When the call is parked from the auto attendant the ring back is set to
<snip from pastebin.ca/2452 > ******* Works Correctly and
send call back to the extension that parked the call ****** 069 == Parked Zap/3-1 on 701. Will timeout
back to aa_1,2204,1 in 45 seconds <snip from pastebin.ca/2453 > ******* DOES NOT Work
Correctly ****** 078 == Parked Zap/3-1 on 701. Will timeout
back to ext-group,700,3 in 45 seconds This is as far as my skill level allows me to go with this
problem. Anyone willing to assist in determining how to make the call group
actually set the ringback extension to the actual
extension that did the parking would be most appreciated. Thanks for your time list. Files which may be helpful. http://pastebin.ca/2452 Manager debug
messages of working parking situation http://pastebin.ca/2453 Manager Debug messages of NON_Functional Parking http://pastebin.ca/2454 Extensions.conf http://pastebin.ca/2455 Extensions_additional.conf
~ron |
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