Tim,

You may see description of new 1.3.4 firmware at polycom.com (check - http://www.polycom.com/common/pw_cmp_updateDocKeywords/0,1687,3641,00.pdf ) released in October.

Though, it was proven over time that troubles with a SIP phone like "not hearing" one side or the other is NAT related problems. You may want to investigate firewall setup. I am not saying it is not phone related, but the phone would be the last one to blame.

Also, may I express my feelfings about Cisco and Polycom - not allowing direct firmware download for their phones - that sucks big time. I will get the firmware this way or the other. They just force me to waste my time again and again contacting their dealers and searching the internet. That should just enrage customers, in my opinion. Are they so big, they do not even care?

Sincerely,
Andrei

Tim Jackson wrote:

Any idea if 1.34 fixes the problems with the phones being up for long
periods of time and weird call problems (I cannot hear remote caller,
but they can hear me) ?

-Tim

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Paul Hales
Sent: Wednesday, December 01, 2004 6:00 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] Polycom IP500


Any idea if 1.34 makes Daylight Savings work for us people in Australia?

PaulH

-----Original Message-----
From: Andrei (MPI) [mailto:[EMAIL PROTECTED] Sent: Thursday, 2 December 2004 9:30 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Polycom IP500


Hi Chris,

First of all,  you need to configure ftp or tftp and watch syslog
closely -
what the phone is looking for at boot time. You would need to put config
files into (t)ftp directory, named according to MAC address of you
phone.
XML and Web is really weird - they do not even share same config data.
For
example, I had to change address of SNTP server (clock) and it still was
showing as 'clock' on Web admin page for the phone. I will email you the
config files I got from a good fellow from this list not so long ago...
and
those config files do really help!

Also, I suggest that you upgrade your SIP firmware if you have not done
it
yet. I got the Polycom 500 with firmware which was very old and
incapable to
work with asterisk. Mine is 1.3.1 now
(http://www.freedomphones.net/polycom/files/).

If anyone has SIP firmware 1.3.4 - please make it downloadable somewhere
on
the internet?

Thank you,
Andrei

Chris Cherry wrote:



Hey All,

First Time Writing.

I'm trying to set up my IP500 phones to register SIP with *. I input all the (I assume) correct data in to the fields on the Web Interface. And I get no notification that the phone is even attempting to register, no failed messages etc. I have read that the Web interface is





crap and the XML config files is the way to go. Does anyone have a basic config file that doesn't change any defaults? I couldn't seem to


find
one.


Extra Info:
Server is 192.168.0.3
Phone name/ext I want to be 301

Thanks,
Chris Cherry






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