I am noticing that calls that come from our IAX pstn gateway provider and terminate to our Asterisk IVR do not receive ringing when an extension is dialed. For example:

 

  1. An inbound PSTN caller calls our number
  2. Asterisk answers and provides greeting
  3. PSTN user dials extension of internal SIP phone
  4. No ringback is heard from PSTN callers perspective
  5. SIP user picks up or the voicemail picks up in the PSTN caller didn’t get frustrated and hang up due to silence

 

On the other hand…If I call [EMAIL PROTECTED] from an external sip phone all is well as far as ringing goes.

 

I added an “r” to the dial command to try to force the issue with no success.

 

This is what asterisk says:

 

== CDR updated on IAX2/[EMAIL PROTECTED]/2

    -- Executing Dial("IAX2/[EMAIL PROTECTED]/2", "SIP/101|20|r") in new stack

    -- Called 101

    -- SIP/101-178a is ringing

 

However, I’m still not getting any tone. If you have any other ideas let me know. (I believe the “r” suggests that it should be sending back tone but my caller is not getting any) BTW I’m using the latest stable build 1.0.2 of Asterisk.

 

Thanks, Chad

 

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