Do a search on ACD and agents, this is certainly achievable.
Cheers, Dean -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Denis Voitenko Sent: Friday, January 14, 2005 5:59 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Routing incoming calls to various extensions. I am setting up * to accept incoming calls and route them to our reps. What I'd like to do route the call to the rep who has been idle the most, thus distributing the load among the reps. I can't seem to find this functionality. Can someone point me in the right direction? Script Head _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users