I am not much into speech recognition, but I know that a major company only had success when they simplified the menus so as to only ask simple yes/no-questions in this manner:
Do you have problems with your internet connection? (yes => Do you have a black modem?) (no => Do you have problems with your telephone?) In sequence you would be guided through simple yes/no questions. It works like a charm. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users