I've had the same experience. I've been waiting 7+ business days for their "unlimited incoming minutes" DIDs which were supposed to be provisioned "within 1-4 hours".
Did you get any notice from them on the DID?
The dropdown for unlimited use DIDs only gives a choice for Area Code. Have you had any communication with them on the actual prefix you wanted?
After clicking the button myself, I eventually found out that they couldn't give me a DID that was local to me.
I had one other ticket open that now seems to be MIA. I'll not be using them for anything real important.
There doesn't seem to be a business in the market that one could rely on.
-- Andrew Thompson http://aktzero.com/ http://dev.asteriskdocs.org/ _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users