Makes you wonder about the future of CISCO doen't it?    You are a potential customer trying every means possible to give them money, and they are making it difficult to do so.   Most thriving businesses usually make it as convenient as possible for their customers to give them money.

This reminds me  of similar stories of Digital Equipment Corporation (DEC) before they fell on hard times.

Ferguson, Michael wrote:
Thanks everyone for your feedback, especially Mark. I now have the ALL
the files I need. My order still stands for the $8.00 product from CISCO
but the CP7960 dealer sent me all the files.

Now I will move on to completeing the setup of the TFTP server. Thanks
again


  

-----Original Message-----
From: Michael Loftis [mailto:[EMAIL PROTECTED]] 
Sent: Friday, February 18, 2005 7:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc: Ferguson, Michael
Subject: Re: [Asterisk-Users] This is NUTS!!




--On Friday, February 18, 2005 10:21 -0500 "Ferguson, Michael" 
<[EMAIL PROTECTED]> wrote:

  
G'Day All;

So I purchased a Cisco 7960 and am now trying to get it configured for
    

  
*. No can do without the variuos files/images through a FTPF server. I
configured the TFTP server on my RHES 3 box, now to get the required
CISCO files.

So I contacted CISCO to purchase the required maintenance contract so 
as to gain access to the download area for the files/images. -WHAT A
FRUSTRATION!!-

CISCO says, "Purchase it from your reseller/dealer."  OK. So I call my
    

  
reseller/dealer and he is having the most difficult time getting this 
$8.00 product, CON-SNT-CP7960, for me. It is just not worth the time 
and effort for him. So here I am, a week later, and no CP7960. It 
looks pretty though!!

Can anyone recommend a speedier way to get this CON-SNT-CP7960 from 
CISCO????
    

Try contacting CDW, you'll need the phones serial number but they can 
probably help you out and get you the SMARTnet package.

--
GPG/PGP --> 0xE736BD7E 5144 6A2D 977A 6651 DFBE 1462 E351 88B9 E736 BD7E

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