I have to say that I have had excellent service and support from Livevoip as well. Every support issue I have had has been handled inside of 2 hours and that includes weekends. I have had a Sr. VP there call me at midnight on a Saturday night to work out a problem. They have DID's in MANY areas that you won't see elsewhere and buying one is so simple it's childs play....just pick the number you want and click.

I have recommended them to others and until they screw up big time, I will continue to use them myself.

Of course, all this is moot if you need Asterisk IVR ring-back :)

Steven Frazier wrote:

I have about 10 DIDs, I had an issue that lasted a day or so that was Level
3's issue, it took about 12 seconds before the calls would come in. That
was resolved and I haven't had any issues at all. I appreciate the fact
that there are reselling Level 3 DIDs since they seem to be in a lot of
cities, towns and now some "burgs". I have had excellent support response
anytime that I have had issues. I have talked to several folks there when
the issue of the long wait for the call to complete. I also had a call that
advised me that the ringback issue appeared to be with asterisk. I
explained to them, like others have, that the issue is only with LiveVOIP
not with other providers that I also have like TXLINK, Teliax, NuFone. I am
not a programmer, but they advised me that they problem didn't reside in
SIP. So, I took a chance to try it. I ordered yet another DID with SIP vs
IAX. No ringback issue on the SIP configured DID at all.



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