Christopher Jacob wrote:

Hey All,

I have a user whose Cisco 7960 died the other day. When you disconnect the
Ethernet cable the phone boots (as far as it can w/o network connectivity)
but as soon as you plug in the CAT5 it goes dead. (no lights, no sound, no
display, nothing)


Christopher,

Just as a total guess, check to be sure the PoE portion of his cat5 cable are not either grounded, or touching
each other. Also, be sure he's not connected to a PoE capeable switch since cisco is reverse polarity of the
PoE standard.
Niles


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