Hello, you just need something very simple for the agents to be registered, like
[ed-agenti] exten=>s,0,Answer exten=>s,1,AgentLogIn()
You should then configure a queue and agents.conf.
A sample (and simple) queue configuration is described at
http://www.oinko.net/astrecipes/index.php?action=artikel&cat=270176&id=21&artlang=en
Hope it helps l.
In data Fri, 11 Mar 2005 13:38:05 -0500, CJ Toma <[EMAIL PROTECTED]> ha scritto:
Hello,
Anybody has a working queue configuration?
What I am interested in is the setup for "agents". With the AgentCallBack function...
What I am trying to accomplish:
To have a queue (e.g. support queue) that will ring agent extensions. I do not need agents to be "always on" (regular agent function). But rather for the system to try agents in round-robin or similar fashion.
I have the extensions.conf worked out for queue, but I am missing the extensions.conf part config for agents...
Anybody has a working conf in a similar fashion?
Thanks. CJ
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