Are all your ISP using the same upstream provider?

Wilson Pickett wrote:

Slightly OT but if you know much about networks, please read and maybe you can suggest some things.

I have been running asterisk for about 1 year. Currently running 1.0.6 with 2 X100P and 1 TDM400P with 3 FXS modules on a Pentium III-800 with 512M RAM. The system performs very well for both POTS and voIP.

The box is connected to a fixed ip DSL line at 2048/256.
It registers with several SIP and IAX providers, three remote SIP phones, one remote IAXy.


There is often one provider or phone that will become unreachable for a moment, and I'm sure this happens on most DSL soho/home type connections. It isn't a problem and doesn't usually cause any symptoms except perhaps very occasional breaking up.

About 10 days ago, I started seeing message where ALL providers and phones would become "UNREACHABLE" for about 10 seconds, then the same packagae of messages saying they were now REACHABLE. This happens about every 20-60 minutes, usually at least once every two hours or so.

When this UNREACHABLE messages begins, ALL network data flow stops. If I am in ssh session, it looks like a disconnect, but about 10 secs later, I have the console again.

Naturally, I contacted our ISP who finally saw some packet loss at the same time as I saw the "freeze". They contacted their upstream who didn't see any problems and now they are contacting the phone company.

I have tried the following debug techniques:

1) watched traffic on another box connected to same router and see same problem (ping stops)
2) swapped out router - problem persisted
3) changed eth0 card
4) swapped DSL phone filter and disconnected other extension
5) did a tcpdump and caught a freeze but see nothing unusual in the traffic


Needless to say, this condition makes voIP useless at a professional level. For personal use we need to tell people that if they suddenly hear silence for 10 seconds to "hold on and wait til the connection comes back", not really great.

While I'm waiting for the third service to check, if anyone has any suggestions or ideas to pursue, please send them either on or off list.

tia

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