Fixed! Another way of doing this is to give customer extra seconds between numbers: ... exten => s,4,Background(afterhours-menu) exten => s,5,DigitTimeout,5 ; give them 5 seconds between digits exten => s,6,ResponseTimeout,10 ; give them 90 seconds to make a choice ...
-- #Joseph On Mon, 2005-04-18 at 11:59 +1200, Damian Funnell wrote: > Hi Joseph, > > Let me take a guess - the problem only occurs when dialling four digit > extensions? > > I think you will find that your dial plan is matching the three digit > extension and then dialling it straight away - Asterisk won't wait for a > timeout before trying to follow the dial plan, as soon as it finds a > match it will try and dial whatever you've told it to (whether an > extension context exists or not). This means, for example, that if you > dialed extension '1234' then Asterisk will try and dial '123' if it > finds a matching pattern in the dial plan - even if the extension '123' > is invalid. > > There are two ways around this - either re-configure your dial plan so > Asterisk won't get confused between three digit and four digit > extensions (starting them in different numbers is a good idea) or > configure your SIP phones (assuming you are using SIP phones) not to use > forward dialling (i.e. to dial after a pre-set delay. > > We usually do the latter, as most SIP phones allow you to use the hash > key to tell the phone to 'hurry up and dial now'. > > If you want to get really funky you can also write your dial plan so > that it waits for 'n' seconds between each digit, but who could be bothered? > > FFF Managed Technology Ltd > 60 Cook St > P.O. 6368 Wellesley St > Auckland > t +64 9 356 2911 > f +64 9 358 9070 > m +64 21 415 297 > w www.fff.co.nz > > > > Joseph wrote: > > >Which file control extension dialing responsivity / timing? > > > >When someone dial my extension, and is not fast enough, asterisk > >announces that the extension is not valid (it happened to me too). > > > >I have a mixed of two and three digit extensions in dial plan. > > > >Which setting controls this behavior. > > - > > > > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
