|
Here is something I wasn’t quite expecting from a
business deployment, and don’t have an answer for. Maybe one of you do. Incoming call comes in. Rings 5 times to receptionist, then
goes to menu system. So the receptionist answers a call, and blind transfers the
call to extension X. The poor sap at extension X sees a caller ID Displayed on his phone of receptionist. He picks up the
phone and says Hey Michelle wassup…Problem is that it isn’t
Michelle. It’s the CEO calling from After someone picks up the call, how do you make sure that
proper caller ID info is passed down the line? If it’s a real
extension/extension Call, I want the extension as caller id, but if it’s a
blind transfer of an inbound call, I want to pass the real callerid info so
they know it’s a real Phone call. I am using Polycom phones with fresh CVS of asterisk. Thanks Jason |
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