Do you have dial command in there with option t or T? What’s the log say right before a call is “dropped” ?

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Barton Fisher
Sent: Wednesday, May 04, 2005 11:13 PM
To: Asterisk-Users@lists.digium.com
Subject: [Asterisk-Users] TE410P Drops Calls after many touch tones fromcaller

 

I have a TE410P card with two Telco T1's and two external IVR systems attached.  Calls from Telco are routed to proper IVR system based on DNIS (DID) received from Telco using a native bridge.

 

T1's are D4 AMI SF

 

Some IVR applications requires the caller to enter digits using their touch tone phone such as phone number. Not every time, but enough to be annoying asterisk drops the call after about 6 - 10 digits.  I've adjusted to busy count to 15 and turn off busy detect, but it still happens.  I removed asterisk and attach directly to IVR, it works.

 

What I'd like to do is have asterisk only monitor the port for hang-up, not listen for touch tone if that's what causing the problem

 

Any ideas to try would be appreciated

 

Bart

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