Hi All,
We have been playing around with call queues and asterisk and now have everything set up the way that we want it, bar 1 thing.
When we have a scenario of an agent logged into several queues, we want to prioritize the "queue" so that calls in that queue are answered before all the rest.
While we can prioritize calls within a queue, this seems to have no affect when an agent is logged into several queues (it probably has effect within the queue itself, but that's not quite what we are after).
Does anyone know how to prioritize one "queue" over another, rather than just the calls within the queue?
Thanks,
Callum _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
