Hi Waldo.
Don't worry about it. We have 13 sites scattered evenly around the
globe, latency up to 700 ms. This is of course noticeable, but I found
that for most cases we get better quality than using PSTN between our
sites, reason probably being that Telcos are often using low-quality
VOIP links, reselling it as PSTN.
Our worst case is China, where packet loss is 10% - 30%, still we can
easily maintain conversations over that link.
Hope this helps.
Regards,
Maron Kristofersson
Waldo Rubinstein wrote:
I'm planning on setting up some remote agents and before doing so, I
did some simple PING tests to measure latency. The average latency I
got was 250ms. Does anyone have experience in terms of quality of calls
when there is such high latency? Can anyone comment?
Thanks,
Waldo
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