I think you have missed something with your agents.conf and with the member lines in queues.conf.
This works for us: In queues.conf: [gws-wartefeld] music = default strategy = ringall context = queue-out timeout = 15 wrapuptime=10 announce-frequency = 0 announce-holdtime = no queue-youarenext = queue-youarenext ; ("You are now first in line.") queue-thereare = queue-thereare ; ("There are") queue-callswaiting = queue-callswaiting ; ("calls waiting.") queue-holdtime = queue-holdtime ; ("The current est. holdtime is") queue-minutes = queue-minutes ; ("minutes.") queue-seconds = queue-seconds ; ("seconds.") queue-thankyou = queue-thankyou ; ("Thank you for your patience.") queue-lessthan = queue-less-than ; ("less than") queue-reporthold = queue-reporthold ; ("Hold time") joinempty = no member => Agent/6301 member => Agent/6302 member => Agent/6303 member => Agent/6304 member => Agent/6305 In agents.conf: [general] persistentagents=yes [agents] ackcall=no musiconhold => default updatecdr=yes agent => 6301,0000,Agent 1 agent => 6302,0000,Agent 2 agent => 6303,0000,Agent 3 agent => 6304,0000,Agent 4 agent => 6305,0000,Agent 5 Hope this helps Regards Guido Hecken _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users