Yeh, this is called line "hunting" all telco's offer this... you get
one published number but say 12 lines.... each line actually has a
number but just calling the main number will automatically roll-over to
the first available line in that hunting group. By the way, outgoing
calls that use the same lines should have "hunting" groups going in the
opposite direction (for obvious reasons).
Unfortunatly, for those who want to develop ACD (Automatic Call
Distribution)
this mode is useless, if you were to distribute calls based on this
method the person attached to the first line would get most of the calls
while the last would be able to put their feet up and "whistle dixie"
Have fun ..Henry
Erwin Lubbers wrote:
Julian,
Thanks, but it isn't an option because the Telco is actually connected to
a PBX which is connected to Asterisk which should act as a intelligent
answering device during non-office hours. The PBX isn't capable of doing
this. Any other option?
Regards,
Erwin
Isn't it easier to talk to your Telco, and tell them to just ring the
first free line, instead of all 4?
Julian J. M.
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