On Wed, 2006-02-08 at 13:09 -0500, Roy Morris wrote:
> I have built this *base* Asterisk system as a demo for our
> company, it all seems to work fine, thanks in no small part
> to all the online help I received. In the internal meeting I had
> yesterday they came up with a couple requirements which I
> am not sure can be implemented. Any links, thoughts or RTFMs
> would be helpful,
>
> Multi-Company support: Distinct phone lines lead to different dial
> plans.
No problem. When you define the channels for the phone lines (e.g.
zapata.conf) just specify a different context= for each company and
group the channels appropriately for use in outgoing calls. Create two
different voicemail.conf contexts as well so that you can have identical
voicemail boxes for each company. Then when assigning each extension
(e.g. in sip.conf) set the context to match the company, this way you
can setup the context for the extensions to dial different extensions
and different outgoing lines. In other words each company can have any
extension they want and outgoing calls will be made on their lines.
Basically this means having two virtually identical dial plans. It's a
lot to manage and the #include command in extensions.conf can make it
easier. I also go so far as to put the voice prompts in subdirectories
so that I don't confuse the two.
> I *think* "CallerID" this is possible but have not tried in my initial
> offering
> to implement it, can anyone nod in agreement?
CallerID is detected by the Zapata and will give you the same caller ID
that a typical line has, there is a setting in zapata.conf that turns
this on. I'm told that the PRI with ANI is much more accurate so if
you're using PRI lines then you have some choices.
> In addition is it possible
> to set up separate times "GotoIfTime()" per company?
Yup, that's done by duplicating the extensions.conf context that I
mentioned in the first paragraph.
> Thanks, sorry to be a pain ... it's my job!
Professional masochist?
Oh, and I have no idea if this is supported by [EMAIL PROTECTED] It can and
is done by Asterisk though.
--
John Van Ostrand
Net Direct Inc.
Director of Technology
564 Weber St. N. Unit 12
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