Sean, My first thought is that it probably makes sense to replicate the digital receptionist. That way you are providing the IVR service as near as possible to the caller. If for some reason your 2XXX network is not available, you still want to function normally on your 3XXX network. If you send incoming calls offnet to the remote site then you've got to deal with either another leg of routing or SIP reinvite and it would seem to complicate your life a bit especially when it comes time to troubleshoot.
This is obviously a judgement call and depends on the complexity of your IVR, how often changes are made etc. Let us know what you decide. If you think you'd like to use one IVR for both sites, I can look at [EMAIL PROTECTED] and see what the easiest way would be to do that. Dave On 5/7/06, Sean Healy <[EMAIL PROTECTED]> wrote:
Hello TAUG, I have two [EMAIL PROTECTED] servers at two offices that are trunked so that everyone with extension 2XX (on ServerA) can call to 3XX on ServerB, and vice versa using a context of from-internal. What I would like to do is have ServerB use the IVR system on ServerA when a call arrives, instead of replicating the digital receptionist voice files and menus on ServerB. I can't seem to get it to work. Does it make sense to send the incoming calls from ServerB to ServerA for the IVR? Is there something simple that I'm missing to set this up? Sean. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
-- David Donovan Consultant Fulcrum Solutions
