On Wednesday 28 February 2007 3:07 pm, Phil Oxrud wrote: > we want to forward incoming calls coming to our business landline number to > a SIP DID that we got. Doing normal forwarding only works with 1 call at a > time. Second caller gets a busy signal. Is there a way for Bell to increase > the number of "paths" on our business line so that forwarding works with > more simultanious callers? I've spoken with their tech support but they are > not being helpful at all.
Yes, they can increase this by changing a setting relating to your number in their switch. No, they are unlikely to do it. Some switches have a number of forwards allowed, others are set more restrictively. It's all just a setting though. I'd politely ask them to do it and if they refuse, port the number to Unlimitel, or the SIP provider of your choice and let them know that you are doing this precisely because of their arrogance. -A.
