Dave B,
I think that I tried the "multiple line" solution in the past (though
the link is an enhancement, thanks) and I ran in to the issue that David
C has. No matter which mailbox had new mail, the phone flashed the
"main" MWI. The user could not tell which mailbox had new messages.
Working on Dave's link suggestion, I made a soft link for the "Work"
subfolder of each mailbox to the "shared" mailbox. This allows each user
to pick up the shared messages but does not light the MWI at all.
Still searching for the Holy Grail of separate mailboxes with separate
MWI on the phone.
Can anyone explain "hints" to me? Can they be used to convey MWI info?
Or is there a way to send a SIP message to the same effect?
regards,
Drew
David Cook wrote:
Anyone got an answer for the related phone display problem on Aastra?
Example, line 1=2 mgs, line 2=1 msg, line 3=0 msgs, phone display says "3
MSGS" but no notification of which line has msgs if any. This is really
important when people share a physical phone. Currently the only way to find
out if you have voicemail on the line is to call VM and see what it tells
you.
Conversely, phones like the Cisco 7060 change the line icon to an envelope.
Now the owner of line 3 knows they have visual indication that they don't
have vm.
- dbc.
-----Original Message-----
From: Dave Bour [mailto:[EMAIL PROTECTED]
Sent: January-31-08 1:21 PM
To: Drew Gibson; TAUG Asterisk Mailing List
Subject: RE: [on-asterisk] VM Notification on Aastra phones
I tried hints too in same situation..didn't get it way I wanted.
What I do in this case...
create extension for each phone for the "shared line", ie, lines 1,2 regular
extension, line 3 is "support"...create a queue if you want with it too...
but for that extension, in the voicemail folder, create one real folder,
then link one for each of the shared extensions. The mwi then lights for
everyone if there's a support mailbox message. They can each assign their
own passowrd to pick it up too.
the command to link....
ln -s xxxreal xxxextension
where xxxreal is the actual real mailbox.
and xxxextension is the one on each users phone.
tedious, yep....a rough hack but it works.
D.
Dave Bour
Desktop Solution Center
905.381.0077 X501
[EMAIL PROTECTED]
For people who just want IT to work
Business http://www.desktopsolutioncenter.ca
Personal http://www.davebour.com
-----Original Message-----
From: Drew Gibson [mailto:[EMAIL PROTECTED]
Sent: Thursday, January 31, 2008 12:52 PM
To: TAUG Asterisk Mailing List
Subject: [on-asterisk] VM Notification on Aastra phones
I have a requirement for multiple phones to monitor new messages in a
shared mailbox.
Each user has their own personal mailbox which will light the main
message light but I need to have the shared mailbox flash one of the
BLF's on an Aastra 9133i or softkey on the 480i.
In the past I tried setting up a separate line complete with Asterisk
account but I remember Asterisk got confused over callerid.
Is there a method using "hints"? I must confess that I have never been
able to get my head around hints, perhaps I have yet to find a good
explanation of what they are and how to use them.
Has anyone made this happen and can point me in the right direction?
regards,
Drew
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