Hi Robert
I am making the assumption that at site A you dial NN to access the
trunk plus 2XX to reach the extension at site B.
The second assumption is that you are using FreePBX.
You could try creating a new CUSTOM extension at site A such as 1XX.
Enable Follow Me, and for extension 1XX enter NN2XX# in the Follow Me
list. (The "#" is necessary)
Check to be sure it works by dialling 1XX from site A to call 2XX at site B.
In your IVR ("Dial 3 for John Smith") for option "3" send it to
extension 1XX, which will be forwarded to 2XX at site B.
To make send the IVR to a PSTN number, follow the same example, but the
Follow Me for extension 1XX would be something like 9X416NXXABCD# where
9X is the code you use to get an outgoing line and 416NXXABCD is the
PSTN number where you want to send the IVR call. Again the "#" is necessary.
Someone else may have a better solution, but this works for me. I hope
this helps.
David
Robert Brock wrote:
I have 5 asterisk (trixbox) servers at 5 different locations which are all
connected either via PSTN or IAX trunking, If I setup an IVR at site A and dial
that IVR if I enter an ext that exists at site B the system tells me that ext
does not exist. From a set I'm able to dial remote ext and have that programmed
up in the outbound routes to either add the PSTN number (as these are all
DID's) or go via IAX trunk.
How can I setup a permission list for ext at different locations that can be
dialed from the main IVR. The ext do not overlap. I would like to set this up
at each location.
Thanks.
Robert Brock
Telecom Administrator, MKS Inc., www.mks.com<http://www.mks.com>
Waterloo, ON, Canada
Tel: 519-883-3243 or 800-265-2797 x3243
Fax: 519-884-8861
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