I'm wondering if and how I can create a new channel for an outbound leg of a call.
The scenario is, our subscribers will call an access number, where they hit an IVR and have to authenticate themselves. Once they're in, they can then place a call through our system. This whole routine is fine and is working now, my problem is when it comes to billing: I would like to bill the call to the extension that they authenticate themselves to, but as it stands now, when I Dial(), it shows up in the CDR as the extension that received the call originally from the inbound channel. So I'm wondering if there's a way for me to send the outbound call on a new channel, or how can I attach that outbound call to the authenticated extension? -Erik
