I had a very high failure rate (2-3 per week) on the audio.400 which were 
replaced no question asked for the duration of the warranty.

Sent from my iPhone

On 2010-06-15, at 12:33 PM, Mike Ashton <[email protected]> wrote:

> For our remote employees we utilize the Plantronics .Audio 400 USB DSP 
> folding headsets mainly or the model 750 ( non folding over ear). The reason 
> we use these is that we ran into issues with user's soundcards, some not 
> being full duplex ( especially in laptops ) and has noise cancelling 
> integrated. With these, the USB dongle has a dsp chip based sound card which 
> eliminates the variable of the users sound card. No need to install drivers 
> just plug and go. You should be able to pick the 400 up for around $40-45 usb 
> dongle included.
> 
> The only complaint we have had from our users is a few of the women go their 
> hair snagged in the hinges of the folding version.
> 
> Mike
> 
> On 06/15/2010 11:11 AM, Jim Van Meggelen wrote:
>> 
>> Since this stuff changes all the time, I wanted to get a feel for what sort 
>> of headsets for softphones people are liking these days. 
>> 
>> My sense is that a gamer's headset would probably be a good choice, but I'm 
>> not sure. 
>> 
>> Thoughts? 
>> 
>> Jim 
>> 
>> 
>> 
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>> 
>>   
> 
> -- 
> 
> Mike Ashton
> 
> Quality Track International
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