I have an existing fax solution with hula fax, avantfax and asterisk. They use 2 analogue lines connected to as sangoma a200d. They receive about 250 faxes of a 25 page per week nature. Flawless for the last 5 years. Outgoing they share the voice lines when not busy.
Another install we use VoIP instead of analogue lines and it's flawless also. But outgoing is always a problem. Sent from my iPhone > On Nov 4, 2014, at 6:01 PM, Alex Robar <[email protected]> wrote: > > Doug, > > We spent a long time trying to find an ATA that worked reliably for > outbound faxing, but the reality is that it's just too flakey. It doesn't > work in the moment that customers need it, and they get ticked off. > > So we started telling customers they can spend $60+/month on an analog line > from Bell, or they can change their process and spend $10/month on a > fax-by-email service. Initially we got a lot of pushback - customers feel > it's crazy to pay that much per month just to send 10 pages. So we told > them to go talk to their vendors who require communication by fax. > > At the beginning of the conversation, customers tell us that vendors > require faxing, and there's no other option. After speaking with their > vendors, most customers are finding that they can actually email the > vendors, or submit data through online forms. The customers simply hadn't > asked the vendors about how they could contact them in so long that they > just assumed fax was the only real option. > > Today we had a customer who did this, and found only one vendor out of ten > that required faxing. They shopped around, found a competitor who didn't > need faxing, and told the original vendor they needed to accept forms via > email, or they were losing business. Suprise... An hour later the vendor > had a way for my customer to email the vendor everything they needed. > > Fax is a dying technology, but it's been very hard to get rid of. The past > few months have started to seem like the tide is finally turning. At this > point we are always encouraging customers to reach out to any vendor who > requires faxing and ask for alternative communication methods. The results > have been excellent. > > Cheers, > Alexander > > On Tue Nov 04 2014 at 5:45:30 PM Douglas Pickett <[email protected]> > wrote: > >> I'd be especially interested in the consensus on how best to deal with >> fax machines in a SIP environment today. >> >> Once upon a time I'd have leaned towards keeping the fax systems on >> analog lines all for themselves (maybe also using them as the backup >> lines). Or else use a fax-to-email for the incoming. Outgoing was >> always a question mark - how to do the hardcopy original outbound in a >> way that is as low fuss as a physical fax machine. >> >> Regards, >> Doug. >> >> >>> On 04/11/2014 3:43 PM, Dean Yorke wrote: >>> ok, let me clarify a little. >>> >>> I wil be creating a system to support 20 phones onsite with 2 fax >> machines. There will be a couple of analogue lines for backup but >> basically we will be trying to switch over to pure sip. >>> >>> Currently they have 5 analogue lines with 2 additional dedicated to fax. >>> >>> So, I am looking to see what people have to say about handsets. What >> are the likes and dislikes out there. >>> >>> Hearing a big plug for the yealink and grandstream units. Is polycom >> still viable? who has handsets available to try/rent? >>> >>> Thanks >> >> >> --------------------------------------------------------------------- >> To unsubscribe, e-mail: [email protected] >> For additional commands, e-mail: [email protected] >> >> --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
