Hey Chuck, I used SmokePing in the past. I loved this tool because I could see any delays from the previous day. When I had customers complaining about voice quality, I would setup SmokePing on my server to monitor their IP address and I would have an answer for the customer 24 hours later.
Not sure if it still in use, but it was a great tool for me a few years ago. Stephan Monette Klodus Technologies Inc. Tel.: (613) 369-4300, x221 > On Feb 10, 2015, at 13:18, Chuck Mariotti <[email protected]> wrote: > > I have a client that seems to be having internet issues. Unfortunately, he's > paying a lot of money for a Rogers connection with a lot of speed (256Mbps) > and when there are issues, he sends me a speedtest.net report indicating that > speed is fine... I suspect that not all is well but not possible to prove > since Rogers says, all is fine. > > Is there any other suggestions on testing the quality of the connection at > that time? Basically they have Yealinks OpenVPNed into our datacenter. > > My other suspicion is maybe the OpenVPN tunnels are clashing somehow but I > have no idea on how to track this down. > > Regards, > > Chuck >
