Here is an example of something that looks interesting: http://www.nuance.com/for-business/customer-service-solutions/hosted-contact-center-solutions/index.htm
On Fri, Jul 24, 2015 at 8:53 AM, Jim Van Meggelen <[email protected] > wrote: > I'm curious about people's experience with speech recognition development. > > For myself, I'd like to be able to use an external service of some sort > (similar to google's API), supply it a grammar (i.e. list of names from a > voicemail directory), and have it be supported by a company who has a good > knowledge of speech recognition (i.e. their recognition engine is robust > and gives reliable results). > > I would so love to use google's speech API, but it's not really > production-ready, as google doesn't support it for commercial use (there's > a quota and you can't supply custom grammar so far as I've been able to > tell). Still, it's an excellent engine in so many ways. > > There's always been Sphinx, but I have never had the impression this has > gone far beyond the academic, and from what I've seen it's not something to > be taken on lightly. > > Then there are the commercial products, but I really can't figure out how > to choose amongst them. > > Anybody had any good experiences they'd be willing to share? > > > Jim > >
