I am running and outbound calls centre and the number of outgoing calls not
going through is too high.
Here is my log
-- Executing [s@macro-dialout-trunk:23] NoOp("SIP/120-000005e0", "Dial
failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 1")
in new stack
-- Executing [s@macro-dialout-trunk:24] GotoIf("SIP/120-000005e0",
"0?continue,1:s-CHANUNAVAIL,1") in new stack
-- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
-- Executing [s-CHANUNAVAIL@macro-dialout-trunk:1]
Set("SIP/120-000005e0", "RC=1") in new stack
-- Executing [s-CHANUNAVAIL@macro-dialout-trunk:2]
Goto("SIP/120-000005e0", "1,1") in new stack
-- Goto (macro-dialout-trunk,1,1)
-- Executing [1@macro-dialout-trunk:1] Goto("SIP/120-000005e0",
"continue,1") in new stack
-- Goto (macro-dialout-trunk,continue,1)
-- Executing [continue@macro-dialout-trunk:1] NoOp("SIP/120-000005e0",
"TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 1 - failing through to
other trunks") in new stack
-- Executing [continue@macro-dialout-trunk:2] Set("SIP/120-000005e0",
"CALLERID(number)=120") in new stack
-- Executing [0735155823@from-internal:7] Macro("SIP/120-000005e0",
"outisbusy,") in new stack
-- Executing [s@macro-outisbusy:1] Progress("SIP/120-000005e0", "") in
new stack
-- Executing [s@macro-outisbusy:2] GotoIf("SIP/120-000005e0",
"0?emergency,1") in new stack
-- Executing [s@macro-outisbusy:3] GotoIf("SIP/120-000005e0",
"0?intracompany,1") in new stack
-- Executing [s@macro-outisbusy:4] Playback("SIP/120-000005e0",
"all-circuits-busy-now&pls-try-call-later, noanswer") in new stack
The line we are using has 100 channels set (which is enough for our 25
agents) and credit is available.
Regards
Edmore Veremu
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