On 12/24/06, Chris Mason (Lists) <[EMAIL PROTECTED]> wrote:
> I have a customer using a 4801 as both PBX and router. They have a
> website they update everyday. Lately, they are unable to access their site.
> A traceroute proves the name is resolving and packets are going towards
> the host, but they stop at hop 17.
> A trace from my location nearby over the same ISP's service gets there fine.
> Can this be something to do with the Astlinux network config, or the
> 4801 hardware?
>
> islanddreampbx root # traceroute www.islanddreamproperties.com
> traceroute to islanddreamproperties.com (63.247.81.162), 30 hops max, 40
> byte packets
>  1  adsl-69-57-237-1.bras.anguillanet.com (69.57.237.1)  21.707 ms
> 17.607 ms  14.177 ms
>  2  vly-anu-rin-rtr (69.57.243.2)  18.119 ms  16.318 ms  16.074 ms
>  3  206.128.212.185 (206.128.212.185)  29.449 ms  23.907 ms  25.896 ms
>  4  cwag-core1-s1.candw.ag (208.158.6.83)  27.973 ms  23.059 ms  21.083 ms
>  5  sl-gw14-orl-2-1.sprintlink.net (160.81.146.9)  52.786 ms  51.975 ms
> 52.606 ms
>  6  sl-bb21-orl-0-0.sprintlink.net (144.232.2.233)  52.778 ms  51.855
> ms  51.076 ms
>  7  sl-bb22-orl-15-0.sprintlink.net (144.232.2.150)  55.045 ms  52.191
> ms  51.667 ms
>  8  sl-bb20-atl-5-3.sprintlink.net (144.232.9.96)  69.21 ms  67.267 ms
> 68.814 ms
>  9  sl-bb25-atl-8-0.sprintlink.net (144.232.12.42)  68.736 ms  67.896
> ms  68.826 ms
> 10  sl-st21-atl-0-0.sprintlink.net (144.232.20.117)  95.815 ms  108.217
> ms  220.806 ms
> 11  * * *
> 12  NLAYER-COMMUNICATIONS-INC.ge-4-1-0.410.ar4.ATL1.gblx.net
> (206.41.25.230)  87.199 ms  87.614 ms  86.79 ms
> 13  209.51.131.29 (209.51.131.29)  88.467 ms  88.775 ms  88.195 ms
> 14  209.51.149.109 (209.51.149.109)  86.743 ms  86.073 ms  88.701 ms
> 15  209.51.137.98 (209.51.137.98)  88.855 ms  87.697 ms  89.442 ms
> 16  * * *
> 17  * * *
> 18  * * *
> 19  *
>
> jtcpbx root # traceroute www.islanddreamproperties.com
> traceroute to islanddreamproperties.com (63.247.81.162), 30 hops max, 40 byte 
> packets
>  1  adsl-69-57-237-1.bras.anguillanet.com (69.57.237.1)  11.397 ms  10.72 ms  
> 11.539 ms
>  2  vly-anu-rin-rtr.anguillanet.com (69.57.243.2)  11.252 ms  10.939 ms  
> 11.485 ms
>  3  206.128.212.185 (206.128.212.185)  19.945 ms  19.338 ms  19.877 ms
>  4  cwag-core1-s1.candw.ag (208.158.6.83)  19.938 ms  21.282 ms  21.58 ms
>  5  sl-gw14-orl-2-1.sprintlink.net (160.81.146.9)  52.933 ms  51.71 ms  
> 51.401 ms
>  6  sl-bb20-orl-0-0.sprintlink.net (144.232.2.232)  51.476 ms  52.764 ms  
> 53.9 ms
>  7  sl-bb21-atl-10-2.sprintlink.net (144.232.20.126)  63.023 ms  63.902 ms  
> 63.056 ms
>  8  144.232.8.182 (144.232.8.182)  79.174 ms  80.297 ms  79.68 ms
>  9  dcr2-so-0-2-0.Atlanta.savvis.net (208.172.65.246)  85.449 ms  79.135 ms  
> 84.401 ms
> 10  bpr2-so-0-0-0.AtlantaPaix.savvis.net (208.172.75.238)  80.566 ms  84.378 
> ms  84.874 ms
> 11  208.173.60.218 (208.173.60.218)  63.029 ms  64.382 ms  65.442 ms
> 12  209.51.149.109 (209.51.149.109)  63.506 ms  62.169 ms  63.002 ms
> 13  209.51.137.98 (209.51.137.98)  62.531 ms  65.097 ms  66.453 ms
> 14  supernova.dnsprotect.com (63.247.81.162)  67.466 ms  67.784 ms  64.488 ms
>
>
> --
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Chris,

  Here is what I get (as you can see, I am behind an AstLinux router too):

[EMAIL PROTECTED] kris]$ traceroute www.islanddreamproperties.com
traceroute to islanddreamproperties.com (63.247.81.162), 30 hops max,
38 byte packets
 1  pbx.astlinux (192.168.111.1)  0.654 ms  0.451 ms  0.439 ms
 2  * * *
 3  GE-1-1-ur01.sarasota.fl.westfl.comcast.net (68.87.239.137)  9.376
ms  9.624 ms  9.580 ms
 4  10g-9-4-ar02.venice.fl.westfl.comcast.net (68.87.238.97)  14.959
ms  13.867 ms  3.674 ms
 5  12.124.91.37 (12.124.91.37)  17.764 ms  20.653 ms  18.810 ms
 6  tbr2-p012303.ormfl.ip.att.net (12.123.33.14)  33.499 ms  30.401 ms
 32.797 ms
     MPLS Label=32175 CoS=5 TTL=1 S=0
 7  tbr1-cl1474.attga.ip.att.net (12.122.12.121)  39.103 ms  29.395 ms
 33.815 ms
     MPLS Label=32085 CoS=5 TTL=1 S=0
 8  ggr2-ge10.attga.ip.att.net (12.122.81.97)  31.220 ms  33.258 ms  33.173 ms
 9  ar3-a3120s3.wswdc.ip.att.net (192.205.34.22)  73.096 ms  29.537 ms
 35.930 ms
10  bpr1-so-0-0-0.AtlantaPaix.savvis.net (208.172.75.110)  32.609 ms
32.246 ms  38.308 ms
11  bpr2-ge-6-3-0.AtlantaPaix.savvis.net (208.173.59.86)  30.880 ms
bpr2-ge-7-1-0.atlantapaix.savvis.net (208.173.59.34)  33.647 ms
bpr2-ge-6-3-0.AtlantaPaix.savvis.net (208.173.59.86)  32.403 ms
12  208.173.60.218 (208.173.60.218)  143.881 ms  122.099 ms  224.193 ms
13  209.51.149.109 (209.51.149.109)  41.187 ms  29.134 ms  31.024 ms
14  209.51.137.98 (209.51.137.98)  29.389 ms  31.510 ms  32.310 ms
15  supernova.dnsprotect.com (63.247.81.162)  30.718 ms  28.654 ms  32.308 ms

  Everything except stupid Comcast hop 2 looks good.  This is very
strange but it is highly unlikely that it is an AstLinux problem.
What type of internet connection is this?

P.S. - With a name like that, I couldn't help but check out the
website.  Some of those rentals look mighty tempting for a vacation!

-- 
Kristian Kielhofner
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